A dashboard is only useful if someone reads it. Yet most merchants open theirs, glance at revenue in the top-left corner, and close it. The charts below — payment methods, sales by city, best-selling products — go unused, because nobody knows where to click or how to read them.
That is exactly the job of the GIA chat (G-Stock Intelligence Assistant), built into the G-stock menu: answering "where do I find this?" and "what does this number mean?" in plain language.
What the G-stock dashboard contains
Before asking, it helps to know what you can get. The dashboard home brings together:
- Key indicators: revenue, total profit, number of sales, items sold and total orders.
- A period filter: a start date, an end date, then the Search button.
- Monthly revenue for the year, as bars, to spot seasonality.
- Payment methods: cash, bank card, cheque, transfer, cash on delivery.
- The Store / Website split, to separate in-store sales from online sales.
- Sales by city and the top 20 products sold over the period.
Ask GIA instead of searching
The chat opens from GIA → Chat. You write as you would to a colleague, in French, Darija or Arabic. A few questions that work well:
- "Where do I see last month's revenue?"
- "How do I show only Ramadan sales?"
- "What's the difference between revenue and total profit?"
- "How can I tell what share of my sales comes from the website?"
GIA answers with numbered steps and the exact menu names in bold. For the second question, for instance, it will tell you to open the Dashboard, enter the period's start date and end date, then click Search: every indicator and chart is recalculated for those dates.
GIA also knows which page you are on. Asked from the dashboard, a question like "what is this pie chart?" gets an answer that takes the open screen into account.
Understand what the numbers say
Finding the number is only half the work. The chat also helps you interpret it, which is often where the best decisions are made:
Revenue is up but profit is flat. Ask: "Why doesn't my profit follow my revenue?" GIA will explain the usual causes — bigger discounts, a product mix sliding towards lower-margin items, rising purchase prices — and where to check each one in G-stock.
One product dominates the top 20. Strength or dependency? GIA helps you frame it: that product's weight in the total, its stock level, the risk of a supplier shortage.
Cash-on-delivery payments are rising. That is a cash-flow signal: money arrives later, and some orders may be refused. GIA reminds you what to watch.
What GIA does not do
Let's be clear: the GIA chat does not read your data. It does not know your sales, stock or customers, and it will never present a number about your business as if it were real. It guides you to the screen holding the figure and helps you understand it; the figure itself is calculated by the dashboard.
That choice has a useful consequence: what GIA tells you cannot contradict your statistics, because it does not make them up.
When GIA is unsure about a rule specific to your company — a particular discount, an access right — it says so and points you to the relevant screen or an administrator.
A ten-minute weekly routine
- Open the Dashboard and filter on the last seven days.
- Compare revenue and total profit: if they diverge, ask GIA what to check.
- Go through the top 20 products: spot the risers and check their stock.
- Look at the Store / Website split and sales by city.
- Write down a single action for the following week.
Ten minutes, one dashboard, and an assistant so you never get stuck on a screen. That is how statistics stop being decorative.